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Ricky Jagan

Application for Cloud Administrator
Penal, Trinidad and Tobago (Ready for Remote) Mobile: +1 868 284 3506 / +1 868 773 9215 Email: rickyjagan@gmail.com Portfolio: https://gamerzint.com
To: Facepunch Studios Hiring Team & CTO
Role: Cloud Administrator (Worldwide ยท Fully Remote)

Dear Facepunch Team & CTO,

I am applying for the Cloud Administrator position at Facepunch Studios. I have followed Facepunch for a long time, from Garry's Mod to Rust and now s&box. What stands out to me most about Facepunch is your developer-led culture: small, autonomous teams where people own their work, solve problems practically, and do not get bogged down in corporate bureaucracy.

I have spent the last 17+ years working in infrastructure, network engineering, and systems administration across cloud, ISP, and high-availability environments. Here is how my day-to-day experience connects directly with what you are looking for:

  1. Hands-on Rust Server DevOps & CI/CD:
    I do not just play your games; I run and automate them. I built a containerized Rust dedicated server setup using Docker, SteamCMD, and Oxide/uMod with C# plugins, automated GitHub Actions builds to ghcr.io, and written PowerShell tools (make.ps1) for remote SSH tar-stream deployments, live RCON management, and automated save-game backups on Proxmox and Debian 12.
  2. Cloud Administration, Multi-Service Stacks & Database Tuning:
    As Technical Specialist on national border control systems for the Government of Guyana, I operate multi-service Python/Flask stacks on Debian and Proxmox using Nginx, systemd, and TLS. In a recent optimization, I reduced a key operational dashboard from 25 database queries down to 9 and improved response time from 101 seconds to 25 seconds through indexed joins, query merging, caching, and Python aggregation. I also profile .NET web services with Visual Studio Profiler to eliminate connection leaks, and hold Microsoft Certified: Azure Fundamentals (AZ-900) alongside MCSA Windows Server and MCTS credentials.
  3. NOC Operations & Network Reliability:
    As a CCNA-certified NOC Operator at Novo Communications, I work directly with BGP edge routing, Linux and Windows servers, firewalls, and CDN caching layers. When live services get hit with sudden traffic bursts, I know how to use packet-level tools (tcpdump, Wireshark) to isolate transit issues, DNS problems, and network saturation quickly.
  4. Pragmatic Cost Optimization & Recoverable Releases:
    I treat developers as my primary customers. Whether it is speeding up build pipelines by configuring self-hosted runners with local caching, automated release safeguards with canary rollouts and instant rollback, or trimming cloud costs by setting up storage lifecycle rules and automated shutdown schedules for dev machines, I focus on practical changes that actually make a difference.

You can review my technical projects, configuration samples, and resume directly on my portfolio at https://gamerzint.com.

I am based in Trinidad and Tobago with reliable high-speed fiber and power backups, and I am fully set up for 100% remote work. I would welcome the opportunity to speak directly with your CTO about supporting your Azure environments and build pipelines.

Best regards,
Ricky Jagan